The culprit, it was ultimately determined, was the antenna, which is wrapped in a band around the phone's edge to help create its slim form. Using what became known as the "death grip," (i.e. holding the phone at a certain spot) caused reception to suffer or cut out entirely.
"This settlement relates to a small number of customers who indicated that they experienced antenna or reception issues with their iPhone 4, and didn't want to take advantage of a free case from Apple when it was being offered in 2010," Apple told CNET in a written statement.
However, Ira Rothken, a lead attorney in the case, said more than 21 million iPhone 4 owners were eligible for the payout.
The free case offer lasted for three months. Apple had initially ignored the complaints, then dismissed them, then called a rare press conference at which then-CEO Steve Jobs announced the offer, while claiming the problem was just as bad on other companies' phones.
A bumper or other protective case on the phone eliminates, or at least greatly reduces, the problem. Apple's new iPhone 4S, released in October, has not shown a similar problem.
"We believe that the Apple iPhone 4 settlement is fair, adequate, and reasonable," Rothken told CNET. "We believe that it allows members of the class to choose, and they can get $15 of cash or a bumper, so we believe that type of choice is proportional to the circumstances."
Apple did not immediately respond to a request for comment.
Under the settlement, eligible customers should get an e-mail from Apple some time in April. They'll then have 120 days to apply for the $15. A website, iPhone4Settlement.com, has been set up but had not yet been activated as of Monday morning.
by govindaraj
"This settlement relates to a small number of customers who indicated that they experienced antenna or reception issues with their iPhone 4, and didn't want to take advantage of a free case from Apple when it was being offered in 2010," Apple told CNET in a written statement.
However, Ira Rothken, a lead attorney in the case, said more than 21 million iPhone 4 owners were eligible for the payout.
The free case offer lasted for three months. Apple had initially ignored the complaints, then dismissed them, then called a rare press conference at which then-CEO Steve Jobs announced the offer, while claiming the problem was just as bad on other companies' phones.
A bumper or other protective case on the phone eliminates, or at least greatly reduces, the problem. Apple's new iPhone 4S, released in October, has not shown a similar problem.
"We believe that the Apple iPhone 4 settlement is fair, adequate, and reasonable," Rothken told CNET. "We believe that it allows members of the class to choose, and they can get $15 of cash or a bumper, so we believe that type of choice is proportional to the circumstances."
Apple did not immediately respond to a request for comment.
Under the settlement, eligible customers should get an e-mail from Apple some time in April. They'll then have 120 days to apply for the $15. A website, iPhone4Settlement.com, has been set up but had not yet been activated as of Monday morning.
by govindaraj
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